Principal Associates inc. is a business strategy and performance management consulting firm that specializes in the provision of insight, cohesive governance, and performance based value creation.

Michael Andersen

Specialized Application Architect and Principal eBusiness Associate inc.

Michael Andersen is a Specialized Application Architect and Principal eBusiness Associate with inc. Michael has with over eighteen years of application and information architecture experience spanning the technology field and includes experience in application architecture, system architecture, system analysis, data analysis, data modeling, database administration, program design, CASE, executive information systems, expert systems, neural networks, networking, prototyping and system design and development.

Most recently, Michael worked with an application development team to develop a suitable application and data architecture for eBusiness requirements. The technologies used were MS SQL Server 7.0, Visual Interdev, Visual Basic, Crystal Reports, MS Access, Seagate Analysis and MS Front Page. For the federal public sector, Michael has developed data mining applications to run Canada's income tax systems, and has developed business planning analysis applications on relational data bases for distributed use across departments and agencies. Michael's primary expertise is in the development of: Web Sites, Web Enabled Databases, Executive Information Systems, Data Distribution, Client Server, CASE, Expert Systems, Neural Networks, Data Modeling, Networking, Finance and Administration Systems; Payroll and Personnel Systems; Prototyping System Development Methodology, Email system additions/enhancements. You can reach Michael directly at

Deborah Boucher, CA, CMC

Associate Principal Consultant inc.

Deborah Boucher is senior Associate Principal Consultant with inc. Deborah has been advising clients for twenty-five years and has applied her experience in accounting, business management and computer technology to enable organizations to realize effective management information systems. Deborah's particular emphasis is on smoothing the transition to new information management environments through a hands-on, client-centred approach to each assignment.

Deborah's assignments have involved the review of business objectives and relevant areas of business operations; analysis of functional and information requirements for both financial and non-financial operations; evaluation of computerized and manual system alternatives; and the co-ordination of projects as they relate to applications software (design, development, implementation, acceptance testing and end user training).

As Director of Financial Systems for a private sector firm, she was responsible for all internal financial information systems and for the provision of consulting and training services to clients. Deborah's principal areas of expertise include Facilitation between end user client and supplier/developer, System analysis and feasibility studies, Information systems design, Development and documentation of policies and procedures, Seminar development and presentation, and Financial planning. You can reach her directly at

Kim Fournier, MBA

Associate Principal Consultant inc.

Kim Fournier is an Associate Principal Consultant for inc. Kim has over eighteen years of business development and marketing experience in the high-technology sector. In addition to her MBA qualifications, Kim has completed a degree in Education and has developed training programs for business in accounting, entrepreneurship, and information technology. Kim also has substantial experience in designing and developing information systems, with direct programming experience.

Kim's principal areas of expertise are business development and strategic planning, financial planning and accounting, market research and analysis, training development, and information systems development. You can reach her directly at

Robin Coates, BA (Economics and Business Admin.)

Associate Principal Consultant inc.

Robin Coates is a Principal Consultant with inc. Robin has over fifteen years of experience in Project Management and Management Consulting throughout North America. Robin has degrees in Business and Economics, as well as having successfully completed the Canadian Securities Course and Investment funds Course. Robin is currently articling towards the PMP (Project Management Professional) international designation.

Robin was most recently the Senior Managing Consultant for Navigant Canada, the corporation contracted by the Federal Government Treasury Board and Plantiff's Legal advisors to set up and administer the $1.2 billion dollar settlement for the Hepatitus C class action suit. Robin's principal areas of expertise are Business Strategy, Performance Measurement, Business Process Mapping and Project Management. You can reach her directly at